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To do what we know is
right and to refuse to do things that are wrong, just because others may do
them.
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To produce products
which meet or exceed the voluntary and regulatory standards of our industry.
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To sell only the
features and benefits of our products and services, and not intentionally
injure or damage the reputation of our fellow members or our competitors.
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To provide products
and services that can meet your quality expectations.
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To promptly service
any claims against our warranty.
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To reserve the right
to tell you when our products or services are mismatched with your application.
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To respect the intent
of our communications to you, which includes the language of our mutual
contracts.
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To treat every
customer equally, with the same respect and courtesy that we would expect
ourselves.